PCOM Service Scheduling ERP Software Solution is designed specifically to enhance the efficiency of contractual service business operation. Technician can check their daily job schedule from the Mobile Tablet, key in service record, view service history, get client's signatory when job is done, and email the softcopy of service report to the client.
Service Contract Management
Contract or Service Agreement with Clients
Mobile Tablet Apps
Mobile Application for Technician
Cost per Service
Manpower and Material Cost per Service Record
Service History Tracking
Keep Track all the Service Records
Service Schedulling
Auto-generate Service Schedule in Advance
Contract Renewal
Renewal of Service Contracts
Batch Invoice Generation
Generate Recurring Invoices
Management Reports
Monthly Performance and Service Reports
User company can choose to integrate the System with Mobile Tablet Application. Technician able to know the daily schedule e.g. date and time, customer name, service location, job to be done, customer contact information from the Mobile Tablet Application. By using the App, Technician can take photo, view past service records, key in service details, get customer signatory on tablet, email service records and etc. User can upload the data back to the back-end Software, greatly eliminate double work.
The Customer Contract Master Module is for you to management your client accounts and customer details. Customer may have multiple service location with single contract or more. This allows the user to monitor the service history and service status much efficiently and accurately. Multiple Service details can be entered for a particular contract, details for example Service Type, different Service Frequency, Treatment Type and Chemical Used.
With Auto Scheduling System, scheduler can generate service schedule effectively. Once a new contract entered into the system all the service dates will be pre-scheduled into the system. Example for monthly service with one year contract, 12 services will be created automatically. User can modify these dates so there is no scope for doing any extra service or skip any service.
One of the essential activities is to monitor the renewal of service contract. Sales team can generate the Renewal of Service Contract Listing to monitor contract renewal and follow up customers. User can use the System to monitor the due date of all contracts. User can now prepare the renewal contract in advance based on the contract die for renewal report in the system.
Accounting department can generate Sales Invoices effortless because the System will default the customer contact info, service details, and total price without the need for user to key in manually. User can group one or more services into one invoice. Also, user can invoice customer in advance and there are provisions for entering receipts for any invoice.
PCOM Service Scheduling ERP Software Solution coupled with various comprehensive reports such as Technician's Productivity Reports, Sales Performance Reports, Renewal or Termination of Contracts, Actual Revenue Reports, Forecasted Revenue Reports, Outstanding Services Listing.
Optionally, user company can choose to integrate the System with ZACCOUNTS the Finance and Accounting Management System. ZACCOUNTS V3.0 is one of the software listed on IRAS’ Accounting Software Register (ASR).